Nowadays, everyone has a mobile phone: the smart one! Think about it for a moment. When was the last time you checked your smartphone? An hour ago? A couple of minutes ago? Or three times in the last 3 minutes? Well, if you walk around a busy corner in your city, you will find people glued to their smartphones without being present at the moment.
Let’s be honest. We are all addicted to our smartphones. However, to take it on a positive note, there is a huge opportunity for businesses to maximize their revenue by reaching the majority of customers using smartphones.
Everyone who has a smartphone uses mobile apps for everyday activities like communication, education, and some fun! Although the giant companies have embraced the use of applications globally, there are still many companies who are reluctant to accept the fact that mobile applications can be very useful in a professional way. The perfect mobile app for business professionals can help you increase warranty access, keep you more organized, better track performance, and enable you to respond more quickly to customer issues.
According to Statista, there will be no less than 2.9 billion smartphone users by the end of 2019. With the “increasing” number of smartphone users, daily, more and more people are browsing the Internet solely through smartphones. Yes, more than 60% of online searches now come from a mobile device. Common. The facts are not debatable!
“Mobile is the future. And there’s no such thing as information overload.”
-Eric Schmidt, Google
It is safe to say that we are firmly attached to our smartphones and mobile devices. The rise of mobile devices in all its various mutations means that we have access to more information than ever before. And it’s accessible from our pockets, at the touch of a mother button.
So why isn’t your CRM system?
While more and more companies are adapting to mobile devices, there are many so-called “one of a kind” companies that have not taken advantage of one of the most efficient and technically sophisticated tools ever created. A well-designed business mobile app will allow you to conduct business anywhere, anytime. And now, mobile apps are easier to build, configure, and deploy—and the process gets easier over time. That means making sure your business has a robust method for managing your customer relationships through mobile methods.
Here are 3 ways SuiteCRM mobile apps can improve the way we do business:
1. Do more with SuiteCRM mobile apps:
With the help of a SuiteCRM mobile app, business owners can easily and quickly respond to their customers’ needs, approach potential customers, manage existing customer accounts, sales leads and do much more with it, with just a couple of clicks! of clicks!
2. CRM Mobile Apps Can Help You Improve Customer Service:
You can serve your customers more efficiently and faster with a SuiteCRM Android app. When your customers are just a click away, it’s not hard to reach them when they need to. Being available when your customers need you builds trust and reputation for your brand as a whole.
3. Maximize your business:
When you have everything at your fingertips, with the SugarCRM mobile app you can maximize customer engagement by sending personalized surveys, notifications, and product updates, which will eventually help you grow your overall business.
Final words, mobile technology has impacted our professional and personal lives alike and will continue to do so in the future. It has changed the face of business and promoted new business models and industries. Furthermore, it has opened several avenues for customers to increase efficiencies. Businesses are rapidly adopting mobile technology and equipping their users with powerful mobile applications. Are you ready to take advantage? The market has never been better!